Increase Value - Support Innovation – Create Partnerships
We not only want to be your distributor of choice, we want to be a partner who adds
to the value of your restaurants. SYGMA’s mission is to delight our customers by
lowering your costs and strengthening your brand. At SYGMA, true partnering means
understanding your business while building ours to be the best - every delivery,
Exceptional Service - Every Delivery - Every Day
SYGMA’s vision is to provide service so exceptional, we are recognized as the distributor
of choice. It is our desire to be a true partner by excelling in:
- Performance Excellence - Perform at the highest
possible levels with respect to order accuracy, on-time delivery, and product integrity.
Constantly improve performance through measurement and evaluation. Continually raise
our standards and goals.
- Responsiveness - Listen to our partner's
concerns and requests. Respond with empathy, understanding, and sincere desire to
help. Strive every day to meet any and all partners' needs and to exceed expectations.
Find a way to say "yes."
- Relationships - Take time to know our partners
as people and serve them with respect. Bring value added services to our partners
to help them successfully build their business.
Deliver What You Ordered – Every Delivery – Every Day
- Deliver on-time
- Deliver products in good condition
- Maintain clean, sanitary fleets and warehouses
- Demonstrate respect and care for your business and your team
- Professional, knowledgeable, and responsive associates
- Quick problem resolution
- Prompt, fair credits
- Accurate pricing
- Timely and accurate communications
Respect - Value - Individuality - Teamwork
From our workforce to our suppliers to our leadership, diversity brings distinction
and similarities that add a measurable difference to our performance. Unique capabilities
and perspectives provide SYGMA and you competitive advantages that drive success.